Terms

A request on this website is not a confirmed reservation. Intozim Experiences emails you a proforma invoice. The trip is confirmed only when we accept it in writing, usually after payment is visible or a holding arrangement is agreed.

Rates shown are indicative and can change with season, park fees and availability. The proforma states the amount we ask you to pay and how long that figure stands.

Activities are delivered by the operator named on the product, often Shearwater. Their safety rules, weight limits and weather decisions apply on the day. If an activity cannot run, we offer another date or remove it from the invoice.

Cancellations follow the operator's window, which we state when we confirm. Travel insurance is your responsibility.